Custom 75th Birthday
BOO! Did I scare you? Well I really hope not, in fact I hope it put a little smile on your face. You know sometimes I wonder exactly what I should blog about to y’all and I really to think about this way too much. We all know that too much thought can lead to well just sitting there holding the keyboard with nothing riveting to say. Then one day as I’m playing on facebook when I should actually be working I saw several photographers pages. And what kind of posts did I see? Posts about their sessions. Then it hit me…um hello, why couldn’t I do the same thing? Not exactly the same because I’m not a photographer but I do help celebrate moments and each time I have a new creation whether it’s my own idea or a customer’s special request I take pictures of the products and there is always a story to tell so why not tell that to you?! You know, it’s so easy sometimes it’s simple stupid isn’t it? So here’s my first attempt and I actually have 3 I’d like to blog about so you’ll get an ear full this week.
Last week I had a customer that found us and left a message on my business phone, which is really just my personal cell phone that I’ve attached a local number to for business. Anyway, her office mate called and left me a message. I called her back the next day and this how our conversation went. She was thrilled to hear from me and as I was talking to her she mentioned that she kind of decided spur of the moment to search for candy bar favors and had searched and searched online/google and after several attempts to contact other wrappers she finally found me. She was a little nervous because my website says I need a 2 week lead time. That’s true for some orders especially those being shipped but for local orders I can have a 2-3 day turn around on most orders. She told me what she liked on my website which were minis in royal blue with a ribbon and a standard with a purple color theme and also a gift pictured on it. However, she like the basic design she wanted a specific color. She would have been fine with the design she saw on my website and but it possible she wanted black, white and red colors used. Now I tell ya, when my customer wants a custom option I will do what I can to make that happen. I don’t want you to like your items, I want you to LOVE them! I told her I can absolutely re-create a similar items using her colors and I would send her a digital proof to look at and approve before we go further.
This is what she found on the website that she liked:
(standard wrapper)
(mini wrapper)
This is the digital proof I sent her:
This was her response to the digital proof:
Hello Kristal,
All I can say is OMG! I am so pleased with the proofs, you just don’t know! You captured all of my suggestions and I am so loving them! I have examined the proof and saw not one flaw!
Responses like that make all the time it takes to prepare these personal creations worth it. I love receiving comments like this and I love helping others celebrate their precious moments. The customer could not have been happier with the results and as I tell all my customers, if you like the digital proof wait until you see the finished product because the 2 never compare. See for yourself!
These are the things we feel set up apart from others. We are in it to make you happy! I want to create something that expresses who you are, not who I am or what I want. I want you to know that when I say custom I really do mean custom. Do we have our limitations? We have our ethical and moral limitations sure but design limitations…hm, if we have them, we haven’t met them yet! We also like to go above and beyond and I won’t tell you what it is but we like to include a special little gift, or two, with each order but that’s our inside secret and if you’ve ordered from us before then you know what that is, however I will tell you it’s not always the same ole thing!
We love helping you celebrate your special moments and add that extra pizzazz to your party, event, or holiday. What are you celebrating? We want to know!
Until next time,
Kristal
*Picture of the top 2 wrappers are courtesy of OccasionOgraphy® and we are OccasionOgraphy® licensed consultant. Digital Proof picture and watermarked picture and designs are created and owned by yours truly, Sweet Expressions, LLC. Do not copy and or use our images or designs without written permission from Sweet Expressions, LLC © 2011 All Rights Reserved
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